Privacy Policy

Summary – Policy Overview

This Policy explains how we may Process your information. This Policy may be amended or updated from time to time, so please check it regularly for updates.

Truemedsdata, Inc., with its parents, affiliates, and its subsidiaries (collectively, “Truemedsdata”, “us”, “our” or “we”), owns, operates, or provides access to, several interactive health, wellness, diet, and fitness websites, mobile, and connected applications, and other online interactive features and services, including, but not limited to, emails, newsletters, chat areas, forums, communities, sweepstakes and contests for consumers (collectively “Services”). This Privacy Policy applies to all information collected about you when you interact with the Services, regardless of how it is collected or stored, and describes, among other things, the types of information collected about you when you interact with the Services, how your information may be used, when your information may be disclosed, how you can control the use and disclosure of your information, and how your information is protected.

Except as otherwise noted in this Privacy Policy, Truemedsdata is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”)), which means that we decide how and why the information you provide to us is processed. Please contact us by emailing support@truemedsdata.com. This Policy may be amended or updated from time to time to reflect changes in our practices concerning the Processing of your information or changes in applicable law. We encourage you to read this Policy carefully and to regularly check this page to review any changes we might make.

Table of Contents

2. What Categories of Information We May Process

Summary – Categories of Information We May Process

We may Process your details (e.g., your name); demographic data (e.g., your age); your contact details (e.g., your address); records of your consents; purchase details; details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us.

We may also Process information about you from your use of our Services (e.g., the type of device you are using, the internet service provider, etc.), including your interactions with content and advertising on the Services.

“Personal Information” means information that is about any individual, or from which any individual is directly or indirectly identifiable.

“Process”, “Processing” or “Processed” means anything that is done with any Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

We may Process the following categories of Personal Information about you:

Personal details:your name; username or log in details; password; areas or topics of interest; information provided in response to quizzes or surveys or to use certain health-related programs, such as weight goals and caloric intake; and photograph (if you or another user posts a photo on the Service).
Demographic information:gender; age/date of birth; nationality; salutation; job title, company information, education, work experience, and other professional information; and language preferences.
Contact details:postal address; telephone and/or mobile number; email address; and your public social media handles or profile(s).
Consent records:records of any consents you may have given, together with the date and time, means of consent, and any related information (e.g., the subject matter of the consent).
Location information:location data that describes the precise geographic location of your device (“Precise Location Data”).
Purchase and payment details:records of purchases and prices; invoice records; payment records; billing address; payment method; cardholder or accountholder name; payment amount; and payment date.
Employer details:where you interact with us in your capacity as an employee, the contact information of your employer (including name, address, telephone number, and email address) to the extent relevant.
Views and opinions:any views and opinions that you or other users choose to send to us, or publicly post about us on social media platforms or in the Services, including on forums.

We also collect other kinds of information from you or other sources, which we refer to as “Other Information” in this Policy, which may include but is not limited to:

Information about your use of the Services, such as usage data and statistical information, which may
Browsing history including the websites or other services you visited before and after interacting with the Services.
Searches for and interactions with e-commerce opportunities, such as merchants and offers contained in the Services.
Non-precise information about the approximate physical location (for example, at the city or zip code level) of a user’s computer or device derived from the IP address of such computer or device (“GeoIP Data”).
Device identification (“ID”), which is a distinctive number associated with a smartphone or similar handheld device, but is different than a hardware serial number.
Advertising ID, which is a unique, user-resettable identification number for advertising associated with a device (e.g., iOS uses the Identifier for Advertising (or “IDFA”) and Android uses Google Advertising ID).
Internet Protocol (“IP”) address, which is a unique string of numbers automatically assigned to your device whenever you access the Internet.
Information collected through the use of cookies, eTags, Javascript, pixel tags, device ID tracking, anonymous identifiers, and other technologies, including information collected using such methods and technologies about (i) your visits to, and interaction and engagement with, the Services, content, and ads on third party websites, applications, platforms and other media channels (“Channels”), and (ii) your interaction with emails including the content and ads therein (collectively, “Online Data”).
Device type, settings, and software used.
Log files, which may include IP addresses, browser type, ISP referring/exit pages, operating system, date/time stamps, and/or clickstream data, including any clicks on customized links.
Web Beacons, which are electronic files that allow a website to count users who have visited that page or to access certain cookies.
Pixel Tags, also known as clear GIFs, beacons, spotlight tags, or web bugs, are a method for passing information from the user’s computer to a third-party website.
Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5.
Mobile analytics to understand the functionality of our mobile applications and software on your phone.

Under certain circumstances and depending on applicable law, some of this Other Information may constitute Personal Information. Personal Information together with Other Information is hereinafter referred to as “User Information”.

3. Sensitive Personal Information

Summary – Sensitive Personal Information

Where we need to Process your Sensitive Personal Information for a legitimate purpose, we do so by applicable law. The Services are not intended for use by children.

To the extent that information we collect is health data or another special category of personal data subject to GDPR, we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you sign up for a newsletter on our site or agree to allow us to track you. You can withdraw your consent at any time by unsubscribing from our newsletters as set out in Section 6 or adjusting your preferences as set out in Section 15.

Children. The Services are not intended for use by children, especially those under 13. No one under the age of 13 should provide any Personal Information or use our public discussion areas, forums, or chats. Minors under the age of 18 are not permitted to make purchases through the Services or obtain coupons or codes from the Services to purchase goods or services on third-party websites. If notwithstanding these prohibitions, your children disclose information about themselves in our public discussion areas, consequences may occur that are not intended for children (for example, they may receive unsolicited messages from other parties). If it is discovered that we have collected Personal Information from someone under 13, we will delete that information immediately.

4. How We Collect or Create Information

Summary – Collection and Creation of Information

We may collect or obtain User Information about you: directly from you (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make your Personal Information public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Services; when you visit our Services; when you register to use any part of the Services; or when you interact with any third-party content or advertising on the Services. We may also receive User Information about you from third parties (e.g., social network sites). We may also create User Information about you, such as records of your interactions with us. Truemedsdata is not responsible for Personal Information you volunteer about yourself in public areas of the Services. This Policy does not cover the practices of third parties who may provide information about you to Truemedsdata.

Collection of User Information: We may collect User Information about you from the following sources:

Data you provide:We may obtain your Personal Information when you provide it to us across our Services (e.g., where you sign up for emails, newsletters, or SMS messages; register for site membership or create a profile or account on any part of the Services; enter sweepstakes, contest, competition or prize draw; participate in surveys and quizzes; perform search queries through the Services; contact us via email, telephone or by any other means; make a purchase; etc.).
Relationship data:We may collect or obtain your Personal Information in the ordinary course of our relationship with you (e.g., if you purchase a service from us).
Data you make public:We may collect or obtain your Personal Information that you choose to make public, including via social media (e.g., we may collect information from your social media profile(s) if you make a public post about us) or through our chats, forums or communities on the Services.
Service data:We may collect or obtain your Personal Information when you visit, download, use or register to use any part of our Service.
Content and advertising information:If you choose to interact with any third-party content or advertising on the Services or Channels, we may receive User Information about you from the relevant third party.
Third party information:We may collect or obtain your Personal Information from third parties who provide it to us. This may include offline channels such as through telephone or direct mail efforts; from customers, vendors, suppliers, third parties, commercially available or publicly-available sources (e.g., data brokers, data aggregators, public databases, etc.); third party affiliate network operators; referral sources; and social network sites or services (e.g., Facebook, Twitter, LinkedIn, etc.). If you use a third-party connection or log in (e.g., Facebook Connect, Twitter, or Google+) to access the Services, create a membership or profile on any part of the Services, access our content, or forward our content to another person, platform or service, we may also receive your username or email address for those third-party services or other information available about you or collected from you on those services.

Please note that Truemedsdata is not responsible for the information you volunteer about yourself in the discussions in certain public areas of the Services, such as forums, blogs, wikis, chat rooms, private messages, message boards, or other publicly accessible interactions, or information that you choose to make public in your member profile or other areas of the Services that allow users to upload or post content. We discourage users from posting such Personal Information in this fashion. You can change your publicly available information at any time via your profile page. To request the removal of your Personal Information from these areas, please contact us using our DSAR Portal. In some cases, we may not be able to remove your Personal Information, in which case we will let you know we are unable to do so and why.

This Privacy Policy does not cover the practices of third parties, including those that may disclose information to Truemedsdata.

Creation of User Information. We may also create User Information about you, such as records of your interactions with us and details of your purchase history, for internal administrative purposes and analysis. We may also use the User Information you have provided to us with data obtained from third parties to enhance our records or enhance our ability to provide products and services, such as appending additional information to your profile.

5. Purposes for Which We May Process Your Information

Summary – Purposes for Which We May Process Your Information

We may Process User Information for the following purposes: providing the Services to you; communicating with you; providing advertising to you on the Services and Channels; analyzing engagement with our audience; observing user engagement and purchase activity across the services and Channels; offering lead generation services; marketing our services and offerings to current and prospective customers; managing our IT systems; financial management; conducting surveys and quizzes; ensuring the security of our systems; conducting investigations where necessary; compliance with applicable law; and improving our Services.

The purposes for which we may Process User Information, subject to applicable law, include:

Provision of the Services to You:providing the Services to you from Truemedsdata or its partners including (i) offering of contests, as well as chat areas, forums, and communities, (ii) management of your account, and (iii) customer support and relationship management.
Offering and Improving the Services:operating and managing the Services for you; providing personalized content to you; communicating and interacting with you via the Services; identifying issues with the Services and planning improvements to or creating new Services; and notifying you of changes to any of our Services.
Identification:using information from third parties to verify information about you to provide the Services (e.g. verify your mailing address to send you requested products or services.
Surveys and Quizzes:engaging with you to obtain your views on our Services, as well as learning more about your interests, including your interest in third parties and their offerings.
Research:analyzing, benchmarking, and conducting research based on User Information and your interactions with the Services.
Communications:communicating with you via any means (including via email, telephone, text message, social media, post, or in-person) regarding content and other information in which you may be interested, subject to ensuring that such communications are provided to you in compliance with applicable law; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required. We may provide direct marketing to you as set out in Section 6 below.
Advertising:providing advertising based on your interests and interactions with the Services and Channels, including using User Information to serve you advertisements on the Services and Channels, as well as licensing segments of User Information to third parties. For further information, please see Section 7 below.
Audience Engagement:identification and development of audience engagement, advertising, and promotional strategies on various platforms and channels, both within the Service and on Channels.
User Engagement and Purchases:tracking purchase traffic and activity across the Service and on Channels, including review of your browsing history (if available); provision of analytics and measurement of cost of traffic against money being made.
Commerce Offerings:using cookies to track your browsing history and the amount of money spent at a particular third-party merchant’s site to offer coupons and other offers that are relevant to your shopping experience.
Lead Generation:producing customer leads that are shared with third-party advertisers through marketing campaigns, including but not limited to email marketing and site placements.
Marketing to Customers:We may market to current and prospective customers and their employees who have indicated an interest in doing business with, or have previously conducted business with, Truemedsdata to further generate and promote our business. Such efforts include sending marketing emails or conducting phone calls to drive the purchase of advertising, marketing our lead generation, job boards, and other business services offered by Truemedsdata.
IT Administration:administration of Truemedsdata’s information technology systems; network and device administration; network and device security; implementing data security and information systems policies; compliance audits about internal policies; identification and mitigation of fraudulent activity; and compliance with legal requirements.
Security:electronic security measures (including monitoring of login records and access details) to help mitigate the risk of and provide the ability to identify and rectify a security incident.
Financial Management:general business and financial management purposes, including economic, financial, and administrative management; planning and reporting; personnel development; sales; accounting; finance; corporate audit; and compliance with legal requirements
Investigations:detecting, investigating, and preventing breaches of policy, and criminal offenses, by applicable law.
Legal Proceedings:establishing, exercising, and defending legal rights.
Legal Compliance:Subject to applicable law, we reserve the right to release information concerning any user of Services when we have grounds to believe that the user is in violation of our Terms of Use or other published guidelines or has engaged in (or we have grounds to believe is engaging in) any illegal activity, and to release information in response to court and governmental orders, other requests from government entities, civil subpoenas, discovery requests and otherwise as required by law or regulatory obligations. We also may release information about users when we believe in good faith that such release is in the interest of protecting the rights, property, safety, or security of Truemedsdata, any of our users, or the public, or to respond to an emergency.

6. Direct Marketing

Summary – Direct Marketing

We may Process your User Information to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.

We may Process your User Information to contact you via email, telephone, direct mail, or other methods of communication to provide you with information regarding the Services that may be of interest to you. We may send information to you regarding the Services, upcoming promotions, and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

You may unsubscribe from our newsletter lists at any time by following the unsubscribe instructions included in every email we send. We will not send you any emails from a list you have selected to be unsubscribed from, but we may continue to contact you to the extent necessary for any other Services you have requested or for additional emails you have signed up for.

7. Cookies, Similar Technologies, and Online Behavioral Advertising

Summary – Cookies, Similar Technologies, and Online Behavioral Advertising

We may Process your User Information by placing or reading Cookies and similar technologies on the Services and Channels. Certain tracking technologies enable us to assign a unique identifier to you and relate information about your use of the Services to Other Information about you, including your User Information to learn more about you so we can provide you with relevant content and advertising. We and our partners also use these technologies to analyze trends; administer the Services; collect and store information such as user settings, anonymous browser identifiers, and video viewing history; supplement our server logs and other methods of traffic and response measurement; track users’ location and movements around the Services; gather demographic information about our user base; and to improve our understanding of traffic on the Services, visitor behavior, and responses to promotional campaigns.

Truemedsdata and/or certain third parties may collect information about you for online behavioral advertising purposes for you to receive relevant interest-based advertising on the Services and other websites, platforms, and media channels. We use Online Data as well as other User Information to send you online behavioral ads. Online Data is aggregated with the Other Information and data we collect and/or similar data collected by partners to create groups of users and certain general-interest categories or segments that we have inferred. We use this information to get a more accurate picture of audience interests to serve ads we believe are more relevant to your interests.

Truemedsdata and its partners may use cookies and other tracking technologies to analyze trends, administer Services, track users’ movements around the Services and on third-party sites, devices, and applications, and gather demographic information about our user base. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the Services.

Tracking technologies on the Services may be deployed by Truemedsdata and/or by our service providers or partners. Certain tracking technologies enable us to assign a unique identifier to you and relate information about your use of the Services to other information about you, including your User Information. We may match information collected from you through different means or at different times and use such information along with offline and online information obtained from other sources (including from third parties), including, but not limited to, demographic information and updated contact information, to learn more about you so we can provide you with relevant content and advertising.

When you receive email messages or newsletters from us, we may use web beacons, customized links, clear GIFs, or similar technologies to determine whether the email has been opened and which links you click to provide you with more focused email communications or other information, and/or to aggregate that information with other data we collect to use for some or all of the purposes outlined in this Privacy Policy.

We and our partners (including but not limited to e-commerce partners, affiliates, and analytics providers) also may use technologies such as pixel tags, e-tags, IP addresses, Local Shared Objects, Local Storage, Flash cookies, and HTML5 to analyze trends; administer the Services; collect and store information such as user settings, anonymous browser identifiers, and video viewing history; supplement our server logs and other methods of traffic and response measurement; track users’ location and movements around the Services; gather demographic information about our user base; and to improve our understanding of traffic on the Services, visitor behavior, and responses to promotional campaigns. We may receive reports based on the use of these technologies by these third-party companies on an individual and aggregated basis. For example, we may connect information about your IP address to known corporate or User Information and use the associated information related to aggregate content preferences to assist in our efforts to market services to you or the originating corporation(s). Various browsers may offer their management tools for removing Local Storage.

We may use mobile analytics software to collect data and to better understand the functionality of our mobile software, devices, and applications on your phone and other devices. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link this information to User Information.

Truemedsdata and/or certain third parties may collect information about you for online behavioral advertising (“OBA”) purposes for you to receive relevant interest-based advertising on the Services and other websites, platforms, and media channels. OBA is also referred to as interest-based advertising.

Truemedsdata displays ads on both the Services and the Channels. We may use Online Data as well as other User Information to send you OBA. For example, if you read an article about a particular subject on the Services, we may use cookies from a vendor to later serve you an advertisement for a particular product or service related to the viewed article. These third-party vendors may connect information about pages you visit on the Services with information about pages you visit on other Channels and show you advertising based on this combined information. These advertisements may appear when you are visiting a different section of the Services or on another Channel. Likewise, third-party vendors may serve you advertisements when you visit the Services based on your interaction with the Services and other Channels.

The specific providers we use for OBA are subject to change. For more details about OBA and opting out, see Section 15 below.

Online Data is aggregated with the Other Information and data we collect as described in this Privacy Policy and/or similar data collected by partners to create groups of users and certain general-interest categories or segments that we have inferred based on (a) demographic or interest data and GeoIP Data, (b) the pages you view and links you click when viewing an email or using the Services and those of our partners, and/or (c) the search terms you enter when using certain search services. We use this information to get a more accurate picture of audience interests to serve ads we believe are more relevant to your interests. We store page views, clicks, and search terms used for ad personalization targeting separately from your Personal Information.

8. What is the Lawful Basis for Processing Personal Information

Summary – Lawful Basis for Processing User Information

We may Process your User Information where: you have given your consent; the Processing is necessary for a contract between you and us; the Processing is required by applicable law; the Processing is necessary to protect the vital interests of any individual; or where we have a valid legitimate interest in the Processing.

In Processing your User Information in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases, depending on the circumstances:

Consent:We may Process your User Information where we have obtained your prior, express consent to the Processing (this legal basis is only used for Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way);
Contractual necessity:We may Process your User Information where the Processing is necessary for connection with any contract that you may enter into with us;
Compliance with applicable law:We may Process your User Information where the Processing is required by applicable law;
Vital interests:We may Process your User Information where the Processing is necessary to protect the vital interests of any individual; or
Legitimate interests:We may Process your User Information where we have a legitimate interest in carrying out the Processing to manage, operate, or promote our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.

9. What Information We Disclose to Third Parties

Summary – Disclosure of User Information to Third Parties

We may disclose your User Information to legal and regulatory authorities; our external advisors; parties who Process User Information on our behalf (“Processors”); any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting, or preventing criminal offenses; any purchaser of our business; and any third-party providers of advertising, plugins or content used on the Services.

We may disclose your User Information to other entities within the Company group, for legitimate business purposes (including operating the Services and providing services to you), by applicable law. In addition, we may disclose your User Information to:

legal and regulatory authorities, upon request, or to report any actual or suspected breach of applicable law or regulation;
outside professional advisors (such as accountants, auditors, or lawyers), subject to binding contractual obligations of confidentiality;
third party Processors (such as analytic providers; data centers; etc.), located anywhere in the world, subject to the requirements noted below in this Section 9;
any relevant party, law enforcement agency, or court, to the extent necessary for the establishment, exercise, or defense of legal rights;
any relevant party for prevention, investigation, detection, or prosecution of criminal offenses or the execution of criminal penalties, including safeguarding against and the prevention of threats to public security;
any relevant third party acquirer(s), if we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation);
any relevant third-party provider, where our Services use third party advertising, plugins, or content. If you choose to interact with any such advertising, plugins, or content, information about your activities on the Services and Channels to provide you targeted advertising based upon your interests may be shared with the relevant third-party provider. If you click or tap on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria;
any sponsors of contests, competitions, sweepstakes and prize draws, or content offerings, the registration data for such events is to be used by us as part of User Information and may be shared with the sponsor and others, subject to this Policy and the sponsor’s privacy policy. We may also share your information with third-party vendors involved in the administration of such events. For contests, competitions, sweepstakes, and prize draws, please read the official rules or terms and conditions carefully before you submit your information; and
to third parties whose practices are not covered by this Privacy Policy (e.g., third-party providers of goods and services, marketing and advertising companies and agencies, content publishers, and retailers). Under applicable law, we may share Other Information with other parties who already possess your Personal Information to enhance their records about you or enhance their ability to provide products and services.

For some of our Services, we may make some information, such as the name of our users, their mailing address, phone number, email address—and in certain circumstances their employer’s name, company size, and other industry data—available on a rental or another basis (e.g., sale) to third party providers of goods and services, for example, when such information is provided in connection with certain content available on our websites. Depending on where you reside, when you register for certain Services, we may share the Personal Information you provide with certain advertisers and sponsors.

Some of the Services may include websites that Truemedsdata operates on behalf of third parties (“Licensors”). Where applicable, we may share some or all of your Personal Information with the Licensor; however, this privacy policy does not cover the use of your Personal Information by a Licensor. The privacy practices of Truemedsdata’s Licensors may differ from this policy and we encourage you to contact those third parties directly if you have questions regarding their use of your Personal Information. When you use a co-branded service (a service operated with a partner of Truemedsdata), or register or otherwise provide information on a co-branded site, where applicable, we may pass the collected information back to that partner, which may include third-party service providers whose services are embedded into and/or appear within the Services.

Concerning surveys and quizzes, if responses are publicly disclosed, users will be notified at the time they take the survey or quiz. Otherwise, we will disclose only aggregate information regarding its users’ responses in surveys or quizzes to other participants in the survey. Where surveys or quizzes allow users to submit written comments, and where Truemedsdata advises users of the possibility of such disclosure at the time they take the survey or quiz, Truemedsdata reserves the right to disclose any information provided by users, provided that no User Information identifying a specific user is disclosed.

Truemedsdata and some of our advertisers may use third-party advertising service companies to serve advertisements, for OBA or otherwise, and perform related services when you interact with the Services. Often, these third-party advertising companies employ cookies and other technologies to measure the effectiveness of the website, app, and email advertisements and to create a record of interaction with our content that they use in conjunction with their advertising which appears on other sites or applications, or for reporting website traffic, app use, statistics, advertisement data and/or other activities on the Services. We also engage third-party providers to assist with the segmentation of this data.

We may also sell or transfer Online Data to certain third parties such as advertisers who will use this data to serve ads that they believe are relevant to your interests, and who agree to maintain the confidentiality of this information. Some of these third parties may combine the Online Data with their data about you to form a more detailed picture.

We may engage third-party providers to assist with the collection, storage, and segmentation of Online Data, and the providers are required to maintain the confidentiality of this information. These third-party providers may collect User Information from our Services for their purposes, including but not limited to monitoring fraud around the web.

We may also engage third parties to recognize our users and deliver interest-based content and advertisements to them. We may share your User Information with our partners such as your name, postal address, email, or another identifier. Our partners may also: (i) collect information directly from your device, such as your IP address, device ID, advertising ID, and information about your browser or operating system; (ii) combine User Information you received from Truemedsdata with information about you from other sites or services; and (iii) place or recognize a unique cookie on your browser.

If we engage a third-party Processor to Process your User Information, the Processor will be subject to binding contractual obligations to (i) only Process the User Information by our prior written instructions; and (ii) use measures to protect the confidentiality and security of the User Information; together with any additional requirements under applicable law.

The Services contain links to other sites or partners whose information practices may be different from ours. You should consult the privacy policy of these third parties to learn how your privacy is protected.

10. International Transfers of Information

Summary – International Transfers of Information

We may transfer your Personal Information to recipients in other countries. When we transfer User Information from the European Economic Area (“EEA”) to a recipient outside the EEA that is not in an adequate jurisdiction, we do so based on standard contractual clauses.

Because of the international nature of our business, we may need to transfer your User Information within the Truemedsdata group of companies, and to third parties, as noted in Section 9 above, in connection with the purposes set out in this Policy. For this reason, we may transfer your User Information to other countries that may have different laws and data protection compliance requirements than those that apply in the country in which you are located.

Truemedsdata, Inc. participates in and has certified its compliance with the E.U.-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Truemedsdata is committed to subjecting all Personal Information received from European Union (E.U.) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable principles. To learn more about the Privacy Shield Framework, please visit the U.S. Department of Commerce’s Privacy Shield List. Truemedsdata is responsible for the processing of Personal Information it receives under the Privacy Shield Framework and subsequent transfers to a third party acting as an agent on its behalf. Truemedsdata complies with the Privacy Shield principles for all onward transfers of Personal Information from the E.U. and Switzerland, including the onward transfer liability provisions. Concerning Personal Information received or transferred under the Privacy Shield Framework, Truemedsdata is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Truemedsdata may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you are a European individual with a privacy-related complaint, concern, or question about Truemedsdata’s privacy practices, please contact us at support@truemedsdata.com. Under certain conditions, more fully described on the Privacy Shield website, European individuals may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Where we transfer your Personal Information from the EEA to recipients located outside the EEA who are not in a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Information, we do so based on standard contractual clauses. You may request a copy of the relevant standard contractual clauses using support@truemedsdata.com.

Truemedsdata privacy practices described in this Privacy Policy comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules System. To learn more about this program, please click here.

Please note that when you transfer any Personal Information directly to a Company entity established outside the EEA, we are not responsible for that transfer of your Personal Information. We will nevertheless Process your Personal Information, from the point at which we receive the data, by the provisions of this Privacy Policy.

11. Data Security

Summary – Data Security

We implement appropriate technical and organizational security measures to protect your User Information. Please ensure that any Personal Information that you send to us is sent securely.

We have implemented appropriate technical and organizational security measures designed to protect your User Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, by applicable law. In certain instances, we may use Secure Sockets Layer encryption and/or transfer certain User Information in a non-human readable format to provide protection. However, we cannot guarantee there will not be a breach, and we are not responsible for any breach of security or the actions of any third parties.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any Personal Information that you send to us is sent securely.

12. Data Accuracy

Summary – Data Accuracy

We take every reasonable step to ensure that your User Information is kept accurate and up-to-date and is erased or rectified if we become aware of inaccuracies.

We take every reasonable step to ensure that your User Information that we Process is accurate and, where necessary, kept up to date, and any of your User Information that we Process that you inform us of is inaccurate (having regard to the purposes for which they are Processed) is erased or rectified.

13. Data Minimization

Summary – Data Minimization

We take every reasonable step to limit the volume of your User Information that we Process to what is necessary.

We take every reasonable step to ensure that your User Information that we Process is limited to the User Information reasonably necessary in connection with the purposes set out in this Policy or as required to provide you services or access to the Services.

14. Data Retention

Summary – Data Retention

We take every reasonable step to ensure that your User Information is only retained for as long as they are needed. Online Data related to OBA is kept by Truemedsdata for not more than 180 days after which it will expire, subject to certain conditions.

We take every reasonable step to ensure that your User Information is only Processed for the minimum period necessary for the purposes set out in this Policy. The criteria for determining the duration for which we will keep your User Information are as follows: we will retain copies of your User Information in a form that permits identification only for as long as is necessary for connection with the purposes set out in this Policy unless applicable law requires a longer retention period. Unless there is a specific legal requirement for us to keep the information, we plan to retain it for no longer than is necessary to fulfill a legitimate business need.

Except as may be outlined in this Privacy Policy, Online Data related to OBA is retained by Truemedsdata for not more than 180 days after which it shall expire. However, the 180-day period may commence again if the same user subsequently visits or interacts with an ad, email, the Services, or a Channel.

15. What Can I Do to Control My Information?

Summary – What Can I Do to Control My Information?

You can directly take steps to change your preferences for newsletters and online behavioral advertising as outlined in this section.

If you are an EU resident, you may have certain rights including the right not to provide your Personal Information to us; the right of access to your Personal Information; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of processing, of your Personal Information; the right to object to the Processing of your Personal Information; the right to have your Personal Information transferred to another controller; the right to withdraw consent; and the right to lodge complaints with supervisory authorities. We may require proof of or need to verify your identity before we can give effect to these rights.

You may directly take steps to change your preferences as follows:

Access to Your Personal Information. Upon request, Truemedsdata will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or contacting us through support@truemedsdata.com. We will respond to your request within a reasonable timeframe.

Your Newsletter and Email Subscriptions. You can opt-out or unsubscribe from a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. On some Services, member service-related communications are an integral part of such Services to which you subscribe and you may continue to receive emails as part of that particular portion of the Services unless you cancel your account, even if you opt-out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe from each email address you have provided.

Push Notifications. We send you push notifications from time to time to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your devices such as operating system and user identification information.

Location-Based Services. You may opt out of having your Precise Location Data collected by Truemedsdata at any time by editing the appropriate setting on your mobile device (which is usually located in the Settings area of your device).

OBA. Truemedsdata is a subsidiary of Ziff Davis, LLC, a member of the Digital Advertising Alliance (“DAA”) in the U.S., E.U., and Canada, and uses third-party assurance platforms to comply with the DAA principles. Truemedsdata strives to adhere to the self-regulatory organization principles for the DAA (US), the DAAC (Canada), and the EDAA (EU). Online ads on the Services using Online Data are delivered with the DAA Ad Marker Icon, which helps users understand how their data is being used and provides choices for users who want more control. This icon is also on each of our web pages and applications where Online Data is collected that will be used for OBA purposes.

The DAA Ad Marker Icon provides information (and links to other information) on online behavioral ads, who is collecting and using your Online Data, how you can opt out, and more. If you would prefer that we not collect Online Data that may be used to help determine which advertisements to serve you, opt out by clicking this icon, which can be found on most of our web pages and mobile applications.

European Union and Switzerland residents should visit the European DAA by clicking here.
Canadian residents should visit the DAA of Canada by clicking here.
S. residents and residents of all other countries or territories not listed above can click herefor the DAA site to learn more about the use of cookies, your opt-out choices, and more.

Cookies and Pixel Tags. You may stop or restrict cookies and pixel tags on your computer or purge cookies from your browser by adjusting your web browser preferences. However, if you “turn off,” purge, or disable cookies or pixel tags, although you may still use the Services, you may not be able to use all of the features, functions, or services available on the Services.

California Residents. By the California Online Privacy Protection Act, we may collect Personal Information about your online activities when you use the Services. While we give our users many avenues to opt-out of providing Personal Information, we do not respond to Web browsers’ “do not track” signals. California’s “Shine the Light” law, Civil Code Section 1798.83, permits our users who are California residents to periodically request and obtain certain information about any Personal Information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to make such a request or if you wish for us to refrain from gathering your Personal Information, please submit your request in writing to the contact details set out in Section 17 below.

EU Residents. GDPR provides certain rights for EU residents. You may decline to share certain information with us, in which case we may not be able to provide some of the features and functionality of the Services. These rights include, by applicable law, the right to object to or request the restriction of processing of your information, and to request access to, rectification, erasure, and portability of your information. Where we process your information based on your consent, you have the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processprocessingmed before the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Information in reliance upon any other available legal bases). Requests should be submitted by contacting us using the DSAR Portal. If you are an EU resident and have any unresolved privacy concerns, you have the right to contact the appropriate EU Supervisory Authority and lodge a complaint.

16. Terms of Use

Summary – Terms of Use

For more information concerning your use of the Truemedsdata website and application, please see our Terms of Use.

For more information concerning your use of the Truemedsdata website, please consult the Truemedsdata Terms of Use, which are incorporated by reference into this Privacy Policy. We recommend that you review the Terms of Use regularly, to review any changes we might make from time to time.

17. Contact Details

Summary – Contact Details

You may contact us by emailing support@truemedsdata.com.

18. California Consumers

Summary – California Consumers

The California Consumer Privacy Act (“CCPA) provides certain rights for California consumers. If you are a consumer residing in California, the following additional terms apply to you.

Right to Know About Information Collected, Disclosed, or Sold

You have the right to request that we disclose what personal information we collect, use, disclose, and sell. To submit a verifiable request, please email support@truemedsdata.com

If you have an account with us, we will verify the request by confirming the email address used to make the request is the same as the email address on file for the account. If you do not have an account with us, we will verify the request by sending an email to the email address used to make the request. We may ask for additional information reasonably related to the request to verify the request.

Collection of Personal Information

The categories of California consumers’ Personal Information we may collect are listed above in Section 2 (“What Categories of Information We Process”). In Section 2, we may collect Personal Details, Demographic Information, Contact Details, Consent Records, Location Information, Purchase and Payment Details, Employer Details, Views, and Opinions. We also collect other kinds of information from you or other sources, which we refer to as “Other Information” in this Policy. As detailed in Section 2, this may include, but is not limited to, information about your use of, visits to, and interaction and engagement with the Services, content, and ads on Channels, all of which may be aggregated; browsing history; and searches for and interactions with e-commerce opportunities, such as merchants and offers contained in the Services.

We may collect California consumers’ Personal Information from the sources listed in Section 4 (“How We Collect User Information”). As defined in Section 4, this may be: Data You Provide; Relationship Data; Data You Make Public; Service Data; Content and Advertising Information; Third-Party Information. We may obtain personal information from the following sources as defined in Section 2 (“What Categories of Information We Process”): GeoIP Data; ID; IDFA; IP address; ISP; SSID; IMSI; IMEI; Log Files; Web Beacons; Pixel Tags; Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, and equivalents.

We use this data for the purposes listed above in Section 5 (“Purposes for which we may Process your Personal Information”) or for Direct Marketing as outlined in Section 6 (“Direct Marketing”).

Disclosure or Sale of Personal Information

We may and may have disclosed or sold the categories of Personal Information listed in Section 9 (“What Information We Disclose to Third Parties”) for a business or commercial purpose.

We may and may have disclosed Personal Information to the following categories of third parties for a business purpose:

other entities within the Company group for a legitimate business purpose such as operating the Services and providing the Services to you;
third-partyty Processors to provide the Services to you;
third party providers where our Services use third party advertising, plugins, or content;
third party providers to assist with the collection, storage, and segmentation of Online Data. These third-party providers may collect User Information from our Services for their purposes, including but not limited to, monitoring fraud around the web;
third parties to recognize our users and deliver interest-based content and advertisements to them. We may share your User Information with our partners such as your name, postal address, email, or another identifier. Our partners may also: (i) collect information directly from your device, such as your IP address, device ID, advertising ID, and information about your browser or operating system; (ii) combine User Information you received from Truemedsdata with information about you from other sites or services; and (iii) place or recognize a unique cookie on your browser; and
third party vendors involved in the administration of contests, quizzes, competitions, sweepstakes, or prize draws.

We may have disclosed or sold Personal Information to the following categories of third parties for a business purpose or a commercial purpose:

third party providers where our Services use third-party advertising, plugins, or content. If you choose to interact with any such advertising, plugins, or content, information about your activities on the Services and Channels to provide you targeted advertising based upon your interests may be shared with the relevant third-party provider. If you click or tap on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria;
third parties to recognize our users and deliver interest-based content and advertisements to them. We may share your User Information with our partners such as your name, postal address, email, or another identifier. Our partners may also: (i) collect information directly from your device, such as your IP address, device ID, advertising ID, and information about your browser or operating system; (ii) combine User Information you received from Truemedsdata with information about you from other sites or services; and (iii) place or recognize a unique cookie on your browser;
third parties such as advertisers who will use Online Data to serve ads that they believe are relevant to your interests, and who agree to maintain the confidentiality of this information. Some of these third parties may combine the Online Data with their data about you to form a more detailed picture;
third-party partners such as marketing and advertising companies and agencies, content publishers, retailers, third party providers of goods and services; or service providers whose services are embedded into and/or appear within the Services when you use a co-branded service (a service operated with a partner of Truemedsdata), or register or otherwise provide information on such co-branded site. This information is only passed on if and when you permit us to pass the collected information back to that third party;
Any sponsors of contests, quizzes, competitions, sweepstakes, and prize draws, or white papers, webcasts, or other downloads, the registration data for such events is to be used by us as part of User Information and may be shared with the sponsor and others, subject to this Policy and the sponsor’s privacy policy.
third party providers of goods and services on a rental or another basis for some of our Services when information (such as the name of our users, their mailing address, phone number, email address) is provided in connection with marketing campaigns and site placements.

The Services are not intended for use by minors. We do not sell personal information of minors under 16 years of age without affirmative authorization.

Right to Request Deletion of Personal Information

You have the right to request the deletion of Personal Information collected or maintained by us. To do so, please submit a request via email to support@truemedsdata.com. If submitting a request by email, we may ask for additional information to verify your request.

Right to Opt-Out of the Sale of Personal Information

You have the right to opt out of the sale of personal information by a business. To do so, please submit a request via email. If submitting a request by email, we may ask for additional information to verify your request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You have the right not to receive discriminatory treatment by the business for the exercise of the privacy rights conferred by the California Consumer Privacy Act.

Authorized Agent

To make a request under the California Consumer Privacy Act on a consumer’s behalf, we require a signed authorization letter from the consumer to support@truemedsdata.com.

Contact for More Information

If you have any questions or concerns about our privacy policies and practices, you may contact us via email at support@truemedsdata.com.

Date Privacy Policy Last Updated

Our Privacy Policy was lasted updated as of the date indicated at the beginning of the policy.

19. How this Privacy Policy May Change

We may change this Privacy Policy from time to time, and all changes will be effective at the time we post them. If we believe there is a significant change to this Privacy Policy or our data collection and use practices, we will indicate on our websites that our Privacy Policy has changed before the change becomes effective. The then-posted version of the Privacy Policy supersedes all prior versions. Your continued access to or use of any of the Services shall be deemed your acceptance of the Privacy Policy.

We urge you to come back to this web page and review this Privacy Policy regularly so that you remain aware of the terms and conditions that apply to you.[/vc_column_text][/vc_column][/vc_row]